Emotional Intelligence

Why develop emotional intelligence

Understanding your own emotions is the foundation of inner balance and effective work. Every emotion has a function: disgust helps us identify what is unacceptable to us; anger signals that our personal boundaries have been crossed; sadness helps us come to terms with loss; surprise shifts our attention and helps us gather more information about a new situation.

From childhood, we are more often taught to be good and obedient than to understand ourselves. As a result, many people act on other people’s expectations and overlook their own needs. Emotional intelligence helps you recognize your reactions, understand other people, and choose your behavior instead of acting on autopilot.

In this course, you will learn to recognize emotions, understand what causes them, and manage them at work, in negotiations and in your personal life.

“Emotional Intelligence” course program

Day 1. Introduction to emotional intelligence

• Hour 1. Key concepts of emotional intelligence.
• Hour 2. Understanding your own emotions.
• Hour 3. Managing your emotions.

Day 2. Interpersonal skills

• Hour 1. Empathy and understanding other people’s feelings.
• Hour 2. Communication and active listening.
• Hour 3. Teamwork and conflict resolution.

Day 3. Self-awareness and self-regulation

• Hour 1. Self-awareness and understanding your values.
• Hour 2. Self-regulation and stress resilience.
• Hour 3. Analyzing your reactions and behavior.

Day 4. Applying emotional intelligence

• Hour 1. Emotional intelligence at work and in professional life.
• Hour 2. Emotional intelligence in relationships and personal life.
• Hour 3. Practical exercises and role-plays.

Day 5. Self-development and practice

• Hour 1. Building a self-development plan.
• Hour 2. Emotional intelligence in everyday life.
• Hour 3. Discussing results and future plans.

“Emotional Intelligence for Mediators” program

Day 1. Emotional intelligence and mediation

• Hour 1. Mediation basics and the role of emotional intelligence in the process.
• Hour 2. Your own emotions and how they affect your work as a mediator.
• Hour 3. Developing empathy and the ability to hear the parties to a conflict.

Day 2. Emotional intelligence and interpersonal relationships

• Hour 1. Working with emotional dynamics during mediation.
• Hour 2. Resolving conflicts and building constructive relationships.
• Hour 3. Practical exercises and role-plays.

Day 3. The mediator’s self-awareness and self-regulation

• Hour 1. Developing self-awareness and understanding your own reactions.
• Hour 2. Managing emotions and stress resilience.
• Hour 3. Self-regulation in difficult situations.

Day 4. Emotional intelligence in a mediator’s professional development

• Hour 1. Emotional intelligence in a mediator’s professional work.
• Hour 2. Managing conflicts with emotional intelligence.
• Hour 3. Practical recommendations and effective techniques for mediators.

Day 5. Practice and feedback

• Hour 1. Practical exercises and mediation simulations.
• Hour 2. Analysis of difficult cases and discussion of participants’ experience.
• Hour 3. A plan for further developing emotional intelligence in mediation.

“Understanding Followers of Destructive Religious Movements” program

Day 1. Introduction and fundamentals

• Hour 1. Destructive religious movements: definition and characteristics.
• Hour 2. Historical examples of destructive religious movements.
• Hour 3. The psychology and motivation of followers.
• Hour 4. The role of the internet and social media in spreading destructive movements.

Day 2. Psychology and manipulation

• Hour 1. Manipulative methods used by destructive religious organizations.
• Hour 2. Psychological mechanisms that keep followers involved.
• Hour 3. Analysis of texts and literature of destructive movements.
• Hour 4. The role of family and loved ones in a follower’s life.

Day 3. Working with followers and prevention

• Hour 1. Approaches to working with followers and ways to help.
• Hour 2. Prevention and awareness-raising to prevent involvement.
• Hour 3. Practical scenarios and role-plays to practice helping skills.
• Hour 4. Wrap-up.

The program will be useful for attorneys and lawyers, judges, law enforcement officers, government officials dealing with religious affairs, psychologists and educators.

Upcoming dates are in the schedule; for questions about the training, see Contacts.